High impact store operations

High impact store operations

Retail chains are in continuos change to adapt their operations to the new omnichannel anvironment. MHE has just done a study to identify current and planned (18 months ahead) store operational initiatives with higher impact. As part of this works, a survey among 80 spanish retail chains was conducted.

Below the main finding of this research.

Store operational initiatives with CURRENT high impact are

– Interaction with product

– Merchandise reception and preparation pre sale

Store operational initiatives with PLANNED high impact are

-Personalised promotions

-Click and collect service

– Optimisation of communication at store leveldiapositiva21diapositiva22

MHE collaborates with major retail chains and brands to improve operations at store level

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