Posts Tagged "Omnic"

Fashion chains Omnichannel Index MHESubstantial progress of OmniChannel initiatives in the Fashion Retail Sector

Latest results of the second edition of  Special FASHION OmniChannel Retail MHE Index (clothing, sportwear, footwear, accessories and lingery) confirm strong efforts made by the major operators in Spain.

Top Fashion Omnichannel Index MHE

Those brands/chains with a more innovative style clearly achieve a higher score on OmniChannel performance.
Style and Omnichannel Index MHE

Though, there are many outstanding opportunities to improve such as visibility of specific stock at store level.

Mobile omnichannel Index 2017

 

 

 

 

 

Clothing top Omnichannel MHETop sportwear Omnichannel Index 2017Top Footwear OmniChannel MHETop Accessories Omni MHETop Lingerie OMNI MHE

Where do you stand now and where do you gear up to?

Latest MHE OmniChannel Retail Index results show who are the leading retailers that are making the most of OmniChannel activities in their businesses across all major retails sectors in Spain.

Physical store is by far where most of OmniChannel activities converge and where retail chains are prioritising now their investments. As a result, the store has validated its core and critical role when trying to build up and provide a unique customer experience. 

Only a third of the retail chains are currently providing online stock availability at individual store level. This represents a major opportunitiy to improve. 

 

Tecnology and culture product related sector keeps on leading OmniChannel though distances are getting closer and closer with the other sectors. Home related goods outstands as the one that has relatively increased its OmniChannel operations the most.

The size of the Company is not a barrier anymore to apply OmniChannel processes. 

150 retail chains have been analysed in Spain across major sectors. 85 attributes have been assessed grouped in 5 areas Web, Mobile, Store, Marketing andCustomer Services.

 

¿Where your chain stands up now and where it should gear up to in OmniChannel? ¿Which are your main priorities to apply? ¿How MHE can help you?

Omnichannel Retail 365º

More Info: carlos.dominguez@mheconsumer.com

To download full report

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Football Clubs

Real Madrid CF achieves another championship this season, leading OmniChannel MHE Retail Index 2017.

Having analysed over 85 attributes in the areas of  Web, Mobile, Store, Marketing and Customer Services, Real CF has managed to get a higher score than their closer  national forever rivals (FC Barcelona and Atlético de Madrid)

While comparing scores to major spanish retail chains, Football Clubs represent clear opportunities to improve OmniChannel initiatives in their business.

Where your chain stands up now and where it should gear up to in OmniChannel? ¿Which are your main priorities to apply? ¿How MHE can help you?

Omnichannel Retail 365º

More info: carlos.dominguez@mheconsumer.com

To download full report 

Download File

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OmniChannel Retail MHE  Index is also available in other sectors: Fashion, Home, Health and Beauty, Leisure and Technology and Food Super/Hypermarkets

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